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Terms & Conditions

Terms and Conditions

Last Updated: October 2025

Welcome to Napanee Indian Restaurant. By accessing our website, placing an order, or visiting our restaurant, you agree to the following Terms and Conditions. Please read them carefully.

1. General Information

  • Napanee Indian Restaurant is located in Napanee, Ontario, Canada.

  • We specialize in homestyle Indian cuisine prepared using pure desi ghee and fresh ingredients.

  • All food is made to order to ensure freshness and quality.

2. Ordering and Payment

  • Orders can be placed in person, by phone, or through third-party delivery platforms (when available).

  • All prices are listed in Canadian dollars (CAD) and do not include applicable taxes.

  • Payment must be made in full at the time of purchase.

  • We accept cash, debit, and major credit cards.

3. Pickup and Delivery

  • Estimated preparation and delivery times may vary based on order size and demand.

  • We are not responsible for delays caused by third-party delivery services.

  • Please inspect your order upon receipt. If there is an issue, contact us immediately.

4. Refunds and Cancellations

  • Cancellations must be made before food preparation begins. Once cooking has started, refunds may not be issued.

  • Refunds or replacements are provided at our discretion for incorrect, missing, or unsatisfactory items.

  • For delivery orders through third-party apps, refund requests must be submitted through that platform.

5. Allergies and Dietary Restrictions

  • We take food allergies seriously. However, please note that our kitchen handles nuts, dairy, gluten, and other common allergens.

  • We cannot guarantee that any menu item is completely allergen-free. Please inform our staff of any allergies before placing your order.

6. Website Content

  • All content on our website — including text, photos, and menu descriptions — is the property of Napanee Indian Restaurant and may not be copied, reproduced, or used without permission.

7. Privacy

  • We respect your privacy. Any personal information you provide (such as name, phone number, or email) will only be used to process your order or respond to inquiries.

For more details, please see our [Privacy Policy].

8. Changes to These Terms

  • Napanee Indian Restaurant reserves the right to update or modify these Terms and Conditions at any time. Any changes will take effect immediately upon posting to our website.

9. Contact Us

  • If you have any questions about these Terms and Conditions, please contact us:

      📍 Napanee Indian Restaurant
      📞 613-707-0499
      📧 [insert your business email]
      📫 Napanee, Ontario

10. Legal Disclaimer

  • Menu items, prices, and availability are subject to change without notice.

  • Photos shown on our website or promotional materials are for illustrative purposes only and may not exactly represent the final dish.

  • While we take great care to prepare each order accurately, Napanee Indian Restaurant is not liable for typographical errors, pricing mistakes, or delays caused by external services (such as delivery providers).

  • By dining with us or using our online services, you agree to these conditions and acknowledge that you do so at your own discretion.

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